LM
LUCAS M
1 reviews | Active since Apr 2015
04 Jun 2025, 08:44
Bad service
Not addressing the format of their attachments rather taking the noisy path of collections. It's weeks of failure to address what could have been done in less than a day. I wish Gorden could call again
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
04 Jun 2025, 08:46Good day Lucas,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Jun 2025, 08:46
Official
Good day Lucas,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
LM
LUCAS M's updateReviewer Update
04 Jun 2025, 08:52Gorden Bila, please contact me or send mail to *** for better ease of communication. You have my number
LM
LUCAS M's update04 Jun 2025, 08:52
Reviewer Update
Gorden Bila, please contact me or send mail to *** for better ease of communication. You have my number
Standard Bank's replyOfficial
04 Jun 2025, 09:09Our team will reach out to you Lucas
Standard Bank's reply04 Jun 2025, 09:09
Official
Our team will reach out to you Lucas
LM
LUCAS M's updateReviewer Update
04 Jun 2025, 09:19Waiting
LM
LUCAS M's update04 Jun 2025, 09:19
Reviewer Update
Waiting
LM
LUCAS M's updateReviewer Update
04 Jun 2025, 12:12I got a voice mail message and yet I don't even have a missed call logged. When I call it back it speaks of Boipelo or a name like that and the email address stated is not audible.
Please redress
Please redress
LM
LUCAS M's update04 Jun 2025, 12:12
Reviewer Update
I got a voice mail message and yet I don't even have a missed call logged. When I call it back it speaks of Boipelo or a name like that and the email address stated is not audible.
Please redress
Please redress
Standard Bank's replyOfficial
05 Jun 2025, 09:55Dear Lucas
We will follow up with our team and we will be in touch.
Sorry for the delay.
Kindest regards
Standard Bank Hello Peter Team
***
We will follow up with our team and we will be in touch.
Sorry for the delay.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Jun 2025, 09:55
Official
Dear Lucas
We will follow up with our team and we will be in touch.
Sorry for the delay.
Kindest regards
Standard Bank Hello Peter Team
***
We will follow up with our team and we will be in touch.
Sorry for the delay.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
06 Jun 2025, 06:02Thank you.
Standard Bank's reply06 Jun 2025, 06:02
Official
Thank you.