SK
Sithembinkosi K

1 reviews | Active since Nov 2019

28 Apr 2023, 09:44

Bad service

I am tired of the bad service that I get with this bank & to think last month same day I had to go through the same thing again.Today was trying to transfer money to someone & I can't. So I decided to call their care line for assistance & we do a security check & they ask me about the property that I own while I don't have, then she had told me that I have to go to the branch.

0
Replies (1)
Standard Bank
Standard Bank's reply28 Apr 2023, 10:08
Official
Hi Sithembinkosi

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
***