Bad service

I have send application even was in the bank at Sea Point Branch and the man working with the applications for Guesthouse bonds Refused to register the application. He had followed the same route as the previous 56 persons of standardbank l emailed. Worst of all 4 June 2024 l have forwarded an sale agreement of a Mr Stone and no person in Standardbank registered his application. It is pathetic from 4 June 2024 till now Mr Stone's application was not registered this mean all Standardbank members refused loading it on the system for their own nonsens story. I had yesterday asked and have been in the bank and again Standardbank did the same thing not registering my application, l don't think that the management knows about this. The persons whom delayed Mr Stone's application not registering it was Leon Van Wyk of Johannesburg, all is available but Mr Leon Van Wyk insisted that bond originator that the client Mr Stone did not want to register on Standardbank system but the bond originator eventually said they are fed up of standardbank and won't load the application of Mr Stone, and once again Leon Van Wyk did not register or load the application. Today l want to see if my application is loaded, and l said to Mr Steve of Sea Point Cape Town branch l want to see my application asof yesterday and he still did not do so, the owners is in question why does Standardbank does this harm to them and all the applicants to purchase.