RR
Rani R
1 reviews | Active since Jun 2014
22 Nov 2021, 09:47
Bad service
Firstly I would like to know who came up with the idea of asking their customers such ridiculous questions when renewing a card.Wake up standard bank I have been a loyal customer for over 15 years and to be put through to *********** customer service personnel that can't help.I just wanted to know if my card is there for me to fetch.I will be looking for a new bank thank you.
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Standard Bank's replyOfficial
22 Nov 2021, 12:26Dear Rani R
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply22 Nov 2021, 12:26
Official
Dear Rani R
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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