BR
BRIAN R

1 reviews | Active since Jan 2023

01 Dec 2024, 14:53

bad service

i have a blue been card by standard bank i have a lot problems with card i find no pleaser at all i paid the many in to closed account i ask return it it will only be there after 10days i must pay r350 then you will not get all back this is terrible i hope

0
Replies (3)
Standard Bank
Standard Bank's reply01 Dec 2024, 15:35
Official
Hi Ford

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
 Kindly provide us with your account or id numbers for us to escalate your matter further. 
 
 We apologize for the inconvenience and undue frustration, this has caused. 
 
 We greatly appreciate your continued support. 
 
 Kind Regards
 Standard Bank Hello Peter Team
 *** 
Standard Bank
Standard Bank's reply06 Dec 2024, 08:41
Official
Hi Ford

Thank you for allowing us the opportunity to look into your matter. 

Please note that we have sent you emails regarding the proof of payment, and we haven't received it. Kindly sent it so that we can be able to assist you further.

 Kind Regards
 Standard Bank Hello Peter Team
 *** 
Standard Bank
Standard Bank's reply06 Dec 2024, 11:59
Official
Hi Ford

We appreciate you taking our call. I appreciate you confirming that the issue has been fixed.

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, Standard Bank Hello Peter Team***