JV
JAN V

1 reviews | Active since Sept 2012

31 Mar 2016, 11:31

Bad service

Very bad service from Standard Bank. They tell me I am in errears with my home loan account. When I phone them to ask for proof of this issue, I don't get any reponds. Every time they send out sms to my phone that I must call them but with know help. Seems to me the bank don't have money anymore for calls, to send a email or good service agents. I must move my account.

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Replies (1)
Standard Bank
Standard Bank's reply01 Apr 2016, 09:12
Official
Hello JANBREADMAN,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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