mM
matshepo M
1 reviews | Active since Jan 2017
08 Oct 2020, 10:26
Bad Service
I went to Standard bank K90 branch in Boksburg to open an account last Monday so that I can have access to some of the money from my bond. I was told that the request has been ''referred" and I should get a call after 48 hrs to finalize the opening of the account. It is now more than a week and I haven't had any response regarding the account I wanted to open instead I keep getting call from the sales people offering me a credit card which I do not want.
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Replies (2)
Standard Bank's replyOfficial
08 Oct 2020, 11:21Good day Matshepo,
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Standard Bank's reply08 Oct 2020, 11:21
Official
Good day Matshepo,
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Standard Bank's replyOfficial
15 Oct 2020, 15:21Good day Matshepo,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting for more details was sent to you on the 15/10/2020, we await your response.
Kind regards
Complaint Resolution Centre
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting for more details was sent to you on the 15/10/2020, we await your response.
Kind regards
Complaint Resolution Centre
Standard Bank's reply15 Oct 2020, 15:21
Official
Good day Matshepo,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting for more details was sent to you on the 15/10/2020, we await your response.
Kind regards
Complaint Resolution Centre
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting for more details was sent to you on the 15/10/2020, we await your response.
Kind regards
Complaint Resolution Centre