KK
Kgadi K
1 reviews | Active since Oct 2019
05 Sept 2023, 15:10
Bad service
On Friday, 01/09/2023 I sent my personal banker a message requesting a reversal of a debit order of R499.00 paid to Rain. Today 05/09/2023, no response nor a reversal that was made. A bit disappointing for me for a bank that I have been its client for a period of more than 2 decades.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
05 Sept 2023, 15:13Dear Mamokadi
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply05 Sept 2023, 15:13
Official
Dear Mamokadi
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
07 Sept 2023, 10:50Dear Mamokgadi,
Thank you for allowing us the opportunity to look into this matter and assuring us that you no longer require our assistance.
Should you need any further assistance, we’re always here to help.
Thank you for choosing us.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to look into this matter and assuring us that you no longer require our assistance.
Should you need any further assistance, we’re always here to help.
Thank you for choosing us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Sept 2023, 10:50
Official
Dear Mamokgadi,
Thank you for allowing us the opportunity to look into this matter and assuring us that you no longer require our assistance.
Should you need any further assistance, we’re always here to help.
Thank you for choosing us.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to look into this matter and assuring us that you no longer require our assistance.
Should you need any further assistance, we’re always here to help.
Thank you for choosing us.
Kindest regards,
Standard Bank Hello Peter Team
***