Bad service

I app**** for a credit with Stadardbank and at first thought the lady would give good service, before we got to the credit card application she wanted me to upgrade my account type which i declined to.<br> We fast forward 3 weeks after the application was made and numerous calls to her, unanswered and sometimes she says she will get back to but never does.<br> The name of this consultant is Tshidi Boshielo from the standard bank in Hatfield.