RN
RHULANE N

1 reviews | Active since Nov 2017

28 Oct 2024, 11:21

Bad service

I don’t know what to say anymore. This is my 3rd car finance with Standard Bank. And I never had any problems with payments until this year. However the debt care centre is always being unreasonable. When you want to increase your instalments they don’t need anything from you but when you want to decrease. It’s a problem. Its really tiring when you with a bank that cannot help you when you need them

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Replies (1)
Standard Bank
Standard Bank's reply28 Oct 2024, 11:24
Official
Dear Rhulane, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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