MS
Matlhogonolo S

1 reviews | Active since Mar 2015

05 Mar 2015, 09:05

BAD SERVICE

ITS AMAZING TO SEE HOW DIFFICULT STANDARD BANK MAKES TRANSACTING ON THEIR BUSINESS BANK, ITS NOW BEEN 3 DAYS OF TRYING TO INCREASE THE LIMIT ON MY BUSINESS ACCOUNT AND NOTHING HAS STILL BEEN DONE. AS A BUSINESS PERSON THIS IS HIGHLY UNACCEPTABLE AS WE HAVE DEADLINES, SUPPLIERS NEED TO BE PAID AND BUSINESS MUST CARRY ON, HOWEVER STANDARD BANK HAS BEEN SENDING US FROM PILLAR TO POST WITH REGARDS TO INCREASING OUR INTERNET BANKING LIMIT SO THAT WE CAN ACTUALLY USE THE FUNDS WE HAVE IN OUR ACCOUNT. IT DOESNT HELP TO HAVE A BANKER (SHARON STIRLING) WHO IS ALSO NOT WILLING TO DO MUCH FOR HER CLIENTS AND WILL INSTEAD PASS YOU ON TO ENQUIRIES INSTEAD OF SHOWING HANDS ON COMMITMENT TO ASSIST, WE ARE AFTER-ALL HER CLIENTS!!!

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Replies (1)
Standard Bank
Standard Bank's reply10 Mar 2015, 11:26
Official
Hello Tlhogi86,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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