LM
Lerato M

1 reviews | Active since Nov 2015

26 Oct 2022, 14:47

Bad service

I have requested standard bank home loans to change my debit order date to the 28 of everymonth. I made this request on the month of August already. They have however decided to deduct my account every month still on the 25th but I explained that my salary date has changed to the 28. They will not find money in my account on the 25th and this is now causing my unnecessary charges.

0
Replies (1)
Standard Bank
Standard Bank's reply26 Oct 2022, 14:55
Official
Hi Lerato

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team***