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Ntombifuthi N
1 reviews | Active since Dec 2022
15 May 2024, 14:47
Bad Service
The service with Standard Bank Pension - backed Housing loan is very bad - in the beginning of the application things were quick and was approved very quickly. After signing the loan contract i was told to wait for 10 working days - on the 9th Day still no update - when i call i am told it's been with the fund admin to awaiting signature. i am really not happy with their service.
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Standard Bank's replyOfficial
15 May 2024, 14:53Dear Ntombifuthi,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply15 May 2024, 14:53
Official
Dear Ntombifuthi,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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