JC
Johan C

1 reviews | Active since Jan 2013

24 Mar 2023, 12:08

Bad service

This branch is so slow with crazy bad service!!

People sitting waiting to collect bank cards for hours. I am starting to question my bank choice for our business and will start looking at other banks.

They charge crazy bank charges and then say they short staff.

They have counter for card collection but not anyone working that allocated counter.

0
Replies (2)
Standard Bank
Standard Bank's reply24 Mar 2023, 12:27
Official
Good day Johan 

 Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply27 Mar 2023, 11:33
Official
Good day Johan 

Thank you for taking our call.

Our Branch Leadership team has confirmed that they have been in touch with you and the matter will be addressed internally.

We sincerely apologize for any inconvenience caused.

Hope you will have a great day further.

 Kindest regards
Standard Bank Hello Peter Team 
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