bad service

So Standard banck declined my claim once again. I have compromised my internet banking and allowed people to ***** my whole salary out of my account. we have no food for the month, no debit orders went off, my sons college fees was not paid, the homeloan with them is in arrears and I allowed all of this. I am taking this further to the Ombudsman, as I am the cause for all of this on my bank account. is your account safe with the bank NO. Move to another bank, 35 years of paying service fees for what