SW
Simone W
1 reviews | Active since Mar 2011
28 Feb 2015, 11:32
Bad service
I had to stand in 3 queues to find out that you froze my account. I have received no communication from the bank that my proof of residence suddenly was missing. I hate this bank. And they are doing this in the worst period, month end. Now I have to wait for a consultant to unfreeze my account
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Replies (1)
Standard Bank's replyOfficial
02 Mar 2015, 09:15Hello SimWir,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply02 Mar 2015, 09:15
Official
Hello SimWir,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***