Bad Service

I have tried to delete previous payments to SARS from my Internet Billing. <br> Neither myself or my auditor have been successful.in this regard. If old amounts are left on that account it causes confusion as to what has been paid to SARS. <br> I have contacted Standard Bank's Internet section and they left me hanging on to their helpline for more than half an hour. They are also unwilling to help me discuss the problem in the language of my choice namely Afrikaans.<br> I am sure you can help me with this problem <br> yours sincerely <br> Cattlerancher.