Bad service

In September 2015 I was advised by one friendly standard bank staff member to join Prestige banking. I was given Melanie Govender as a prestige banker to help me when ever I need help. The problem is that she wasn't responding to my emails nor responding to my calls whenever I called her. There would be a situation where the prestige consultants will refer me to her because they couldn't help but she wouldn't reply me. They send her emails and she wouldn't respond. They also sent emails to Crevane her manager and also she couldn't even bother to call me or find out what is the problem. <br> <br> Then in the beginning of November I went back to the branch to change the prestige banker to Neo Mankanzane who also did the same thing. I sent him emails and he didn't bother to respond to my emails. Maybe it's sickness there at fourways branch. I even printed him the emails that I sent to him even the one I sent to Melanie. <br> <br> I then decided to go to the branch to speak to Crevane whom they say she is the manager and couldn't find her. I was given Elsie who said she is a manager on the other department. She said she will speak to Crevane and two bankers and she will come bac