NM
Nthabiseng M
1 reviews | Active since Dec 2020
01 Dec 2020, 10:10
BAD SERVICE
Hello Peter, two weeks ago i did an insurance code with standardbank insurance , the consultant assured me that thy will send a contract for me to review before they deduct money from my account . i have not received any contract from standard bank to my surprise today standard bank insurance deducted money from my account , when i call their call center their consultant send me pillar to post and give me wrong number, i can not get hold of STANDARD BANK INSURANCE NOW .
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Standard Bank's replyOfficial
01 Dec 2020, 14:31Dear Nthabiseng
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply01 Dec 2020, 14:31
Official
Dear Nthabiseng
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***