BN
Busisiwe N
1 reviews | Active since Apr 2023
20 Apr 2023, 14:32
Bad service
Reported a ***** case at Standard Bank in January, and to date I have received no response from the bank. I have called the bank on numerous occasions requesting feedback and I am not getting assistance. The consultants keep taking me from pillar to post. Maybe I should take all my products to another bank.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
20 Apr 2023, 14:43Good Day Busisiwe
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in the private reply section in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in the private reply section in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Apr 2023, 14:43
Official
Good Day Busisiwe
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in the private reply section in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in the private reply section in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
20 Apr 2023, 15:28Good Day Busisiwe
Thank you so much for the details.
Our consultants will call you as soon as possible.
Warm Regards
Standard Bank Hello Peter Team
***
Thank you so much for the details.
Our consultants will call you as soon as possible.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Apr 2023, 15:28
Official
Good Day Busisiwe
Thank you so much for the details.
Our consultants will call you as soon as possible.
Warm Regards
Standard Bank Hello Peter Team
***
Thank you so much for the details.
Our consultants will call you as soon as possible.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
20 Apr 2023, 15:42Good Day Busisiwe
Thank you so much for the details.
Our consultants will call you as soon as possible.
Warm Regards
Standard Bank Hello Peter Team
***
Thank you so much for the details.
Our consultants will call you as soon as possible.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Apr 2023, 15:42
Official
Good Day Busisiwe
Thank you so much for the details.
Our consultants will call you as soon as possible.
Warm Regards
Standard Bank Hello Peter Team
***
Thank you so much for the details.
Our consultants will call you as soon as possible.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
25 Apr 2023, 11:01Dear Busisiwe
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we are always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we are always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Apr 2023, 11:01
Official
Dear Busisiwe
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we are always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we are always here to help.
Kindest regards
Standard Bank Hello Peter Team
***