JM
Jackie M
1 reviews | Active since Nov 2019
13 Nov 2019, 11:05
BAD SERVICE!!!!!!!!!!!
I did not agree or accept any vehicle insurance policy with standard bank, but money gets deducted from my account? You have no idea how disappointed am with standard bank.
what an inconvenience!!!!!!!
I always make means to communicate with you guys, but it seems unappreciated . I called customer care and asked them to update my email address, but it was never updated.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
13 Nov 2019, 16:19Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply13 Nov 2019, 16:19
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
21 Nov 2019, 09:31Dear Jackie Mnguni
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply21 Nov 2019, 09:31
Official
Dear Jackie Mnguni
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
***