cK
cathrine K
1 reviews | Active since Feb 2012
08 Aug 2022, 10:30
Bad service
Gooday my name is cathrine nkala kadiaka this is the third time am reporting standard bank for the same matter that was resolved since the 25 of july .i bought a cell c airtime for R100 using thier app , but i was given data i called them they told me the matter is will be resloved on friday i was told that the matter is resolved cell wil load airtime to me on friday it never happend i send an emaik to standard bank no respond, i got an sms saying tje matter is resloved, but is not the ref is ***
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
08 Aug 2022, 10:33Good Morning Catherine
We humbly apologize for the inconvenience caused.
We will follow up with our Auto Serve team and we will be in touch with further feedback.
Have a great day further.
Kind regards
Standard Bank Hello Peter team
***
We humbly apologize for the inconvenience caused.
We will follow up with our Auto Serve team and we will be in touch with further feedback.
Have a great day further.
Kind regards
Standard Bank Hello Peter team
***
Standard Bank's reply08 Aug 2022, 10:33
Official
Good Morning Catherine
We humbly apologize for the inconvenience caused.
We will follow up with our Auto Serve team and we will be in touch with further feedback.
Have a great day further.
Kind regards
Standard Bank Hello Peter team
***
We humbly apologize for the inconvenience caused.
We will follow up with our Auto Serve team and we will be in touch with further feedback.
Have a great day further.
Kind regards
Standard Bank Hello Peter team
***
cK
cathrine K's updateReviewer Update
10 Aug 2022, 12:45Hi is nkala cathrine kadiaka agian am still waiting for this matter to be resolved since the 25 july am very dissapointed espwcially with Thabisile xhumalo she promised me this matter will be resloved but am still waiting no one is calling me i have emaik thabisile no respond and she ckosed thia case before the matter is even resolves ref ***.
cK
cathrine K's update10 Aug 2022, 12:45
Reviewer Update
Hi is nkala cathrine kadiaka agian am still waiting for this matter to be resolved since the 25 july am very dissapointed espwcially with Thabisile xhumalo she promised me this matter will be resloved but am still waiting no one is calling me i have emaik thabisile no respond and she ckosed thia case before the matter is even resolves ref ***.
Standard Bank's replyOfficial
10 Aug 2022, 14:22Goo day Catherine
Our team has responded via email. We will be calling you shortly.
Our humble apologies for the inconvenience caused.
Thank you
Kind regards
Standard Bank Hello Peter team
***
Our team has responded via email. We will be calling you shortly.
Our humble apologies for the inconvenience caused.
Thank you
Kind regards
Standard Bank Hello Peter team
***
Standard Bank's reply10 Aug 2022, 14:22
Official
Goo day Catherine
Our team has responded via email. We will be calling you shortly.
Our humble apologies for the inconvenience caused.
Thank you
Kind regards
Standard Bank Hello Peter team
***
Our team has responded via email. We will be calling you shortly.
Our humble apologies for the inconvenience caused.
Thank you
Kind regards
Standard Bank Hello Peter team
***