EB
Elaine B

1 reviews | Active since Sept 2010

16 Dec 2022, 11:24

BAD SERVICE -

ONCE AGAIN I AM HAVING A PROBLEM WITH MY ACCOUNT BEING DEBITED BY TELKOM OR NUDEBT!!! I AM NOT PROTECTED BY THE BANK! I CANNOT REACH MY BUSINESS BANKER TO REVERSE THE MONIES!!! ABSOLUTELY RIDICULOUS SERVICE!

0
Replies (2)
Standard Bank
Standard Bank's reply16 Dec 2022, 11:29
Official
Good Day Elaine

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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Standard Bank
Standard Bank's reply19 Dec 2022, 13:16
Official
Dear Elaine

We hope you're well. 

We made three attempts to reach you on your mobile and sadly could not get hold of you. 

We have sent an email so that you can reach out to us at your convenience. 

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kindest regards
Standard Bank Social Media Team