Bad Service

I decided to join Standard Bank since my husband has all his accounts with them, we thought we'd house everything together. I changed banks at end August so all my debits could still come off the old acc while the debit order switching requests were being done. Imagine my surprise at the end of September when I was getting sms's saying that I haven't paid accs and the immediate confusion that followed. I had to call each creditor myself to explain the situation and then provide new banking details. What on earth Standard Bank was doing, I haven't a clue! I tried contacting the person who helped me with my acc but he reads my messages and doesn't respond. Such amazing service that I am getting! :-( I might not be a wealthy person but my money is just as good as the next. Yesterday I get messages from Standard Bank that some switching were successful and others not. Like I care, I already had to do your work for you. Now suddenly I'm regretting joining this bank and feel like going back to my old bank, because there was nothing wrong with their service (and it cost me less & fewer hassles), I simply moved because my husband is with Standard Bank.Pls don't call me, you're useless!