AM
Angeline M
1 reviews | Active since Oct 2014
24 Jun 2019, 16:41
bad service
worse service I never seen I went 3 times to change my phone at Standard. bank Easgate twice ladies said 48 hours now is 3 week I am still waiting for these change to take place every time I phone standard bank the give me send answer is done but wait for 48 hours now is 2 week until today nothing has been done still can't lock in my interne. that is very frustrated for a bank like standard bank just to change a phone number that ridiculous
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
25 Jun 2019, 06:09Hello Angeline
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Muhammed Asvat
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Muhammed Asvat
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply25 Jun 2019, 06:09
Official
Hello Angeline
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Muhammed Asvat
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Muhammed Asvat
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's replyOfficial
03 Jul 2019, 10:41Dear Angeline
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply03 Jul 2019, 10:41
Official
Dear Angeline
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
