Bad service

Item: Standard Bank
Rating: 1
Author: Jacqueline J

I paid my cc visited the branch 3 times don't even know how many times I called and to date my cc is still not closed. Can someone please just close my cc account cause really guys what is so difficult with my request and I will not pay any charges accumulated or visit a branch again.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

20 May 2019, 18:35

Hi Jacqueline

Thank for posting a comment.

We will get one of the bankers to contact you as soon as possible.

Regards,

Complaint resolution centre
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Standard Bank's reply20 May 2019, 18:35

Official

Hi Jacqueline

Thank for posting a comment.

We will get one of the bankers to contact you as soon as possible.

Regards,

Complaint resolution centre
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Standard Bank's replyOfficial

10 Jun 2019, 09:36

Dear Jacqueline

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply10 Jun 2019, 09:36

Official