jT
johan T
1 reviews | Active since Apr 2019
26 Apr 2019, 16:24
BAD SERVICE
APP**** FOR A LOAN LAST WEEK BEEN APPROVED AND ALL, WAS TOLD THE MONEY WOULD BE IN MY ACCOUNT IN 24-48 HOURS. BEEN MORE THAN A WEEK AND STILL NOTHING. ASKED TO BE CONTACTED - NOTHING CONTACTED THEM WAS TOLD THEY WILL CONTACT ME
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
28 Apr 2019, 06:43Hello Johan
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply28 Apr 2019, 06:43
Official
Hello Johan
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
02 May 2019, 10:36Dear johan van tonder
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply02 May 2019, 10:36
Official
Dear johan van tonder
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
jT
johan T's updateReviewer Update
02 May 2019, 11:13Thank you Clint for resolving my issue. much appreciated
jT
johan T's update02 May 2019, 11:13
Reviewer Update
Thank you Clint for resolving my issue. much appreciated