MvdB
Monica van der Berg

1 reviews | Active since Apr 2019

12 Apr 2019, 11:34

Bad Service

They double charge on credit card transactions and charge when you don't even use your card. Spoke to call centre was not helpful just said the statement I got off Internet Banking is different from what they have on the system.

The consultant just kept on say transactions is back dated but it doesn't make any sense as I haven't use my card on some days that show transaction and been double charged on other days.

I you ask why they just on saying they don't know you have to tell them when you used your card.

0
Replies (1)
Standard Bank
Standard Bank's reply14 Apr 2019, 22:51
Official
Hi Monica

Thank you for posting a comment. 

We will attend to your request as soon as possible.

Regards, 
Complaint Resolution Centre 
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