MvdB
Monica van der Berg
1 reviews | Active since Apr 2019
12 Apr 2019, 11:34
Bad Service
They double charge on credit card transactions and charge when you don't even use your card. Spoke to call centre was not helpful just said the statement I got off Internet Banking is different from what they have on the system.
The consultant just kept on say transactions is back dated but it doesn't make any sense as I haven't use my card on some days that show transaction and been double charged on other days.
I you ask why they just on saying they don't know you have to tell them when you used your card.
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
14 Apr 2019, 22:51Hi Monica
Thank you for posting a comment.
We will attend to your request as soon as possible.
Regards,
Complaint Resolution Centre
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Thank you for posting a comment.
We will attend to your request as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Standard Bank's reply14 Apr 2019, 22:51
Official
Hi Monica
Thank you for posting a comment.
We will attend to your request as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Thank you for posting a comment.
We will attend to your request as soon as possible.
Regards,
Complaint Resolution Centre
***
***
