BAD SERVICE

Item: Standard Bank
Rating: 1
Author: Lebohang B

I rated 1 only because there is no zero I don’t understand why we have to stand for more than 10 minutes to get help and then when we eventually get assisted we still have to stand with the consultant to get the help we need is this really the kind of service we going to get you really need to consider people with health issues and the elderly who are waiting to be assisted this service is really appalling someone needs to look into this

#Angry customer #standard bank festival mall

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

01 Apr 2019, 10:07

Hi Lebohang

Thank you for your comment.

One of the consultant will be in contact with you to discuss the matter.

Regards,
Complaint Resoluion Centre
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Standard Bank's reply01 Apr 2019, 10:07

Official

Hi Lebohang

Thank you for your comment.

One of the consultant will be in contact with you to discuss the matter.

Regards,
Complaint Resoluion Centre
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Standard Bank's replyOfficial

04 Apr 2019, 11:24

Dear Lebohang Baloyi
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply04 Apr 2019, 11:24

Official

Standard Bank's replyOfficial

05 Apr 2019, 10:37

Dear Lebohang Baloyi
Thank you for posting your comments.

Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply05 Apr 2019, 10:37

Official