CVdB
Charlder Van der Berg
1 reviews | Active since Apr 2012
31 Jan 2019, 07:26
Bad service
I handle some of my retired mom's payments. She's got a standard bank account as well as myself. Normally when he eft money to me to pay here bills the money is immediately available on my side. Today I find that is not the case anymore...WHY? Money is not available immediately... Will be looking at other bank . My mom and I have always been with Standard bank. Myself for more than 29 year.
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Standard Bank's replyOfficial
31 Jan 2019, 13:00Dear Charlder
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply31 Jan 2019, 13:00
Official
Dear Charlder
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***