1 reviews | Active since Feb 2017

22 Jan 2019, 10:55

Bad Service

Westgate branch service is lousy. I just want a stamp and signature. The front desk guy sends me to a long queue at enquiries.

All other banks front desk person was able to assist me immediately.

Very bad service indeed.

Regards Alvin Montgomery ********** 621

0
Replies (1)
Standard Bank
Standard Bank's reply22 Jan 2019, 15:05
Official
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
***
***