OB
OARABILE B
1 reviews | Active since Jun 2017
21 Jan 2019, 10:05
Bad Service
I am highly disappointed with the level of service of Standard Bank Online Personal loan division. I app**** online for a personal loan on the 9th January 2019 and got a call on the 10th January 2019 that my loan has been approved.Today the 21st January 2019 I am still awaiting finalisation of the loan. I have made several follow up calls and emails but so far I am still to get proper and professional assistance.
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Standard Bank's replyOfficial
21 Jan 2019, 12:15 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply21 Jan 2019, 12:15
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Complaint Resolution Centre
***
*** (fax)
***