tP
thembisile P
1 reviews | Active since May 2013
03 Jan 2019, 17:58
Bad service
I have home loan with standard bank.they are debiting on my payslip for Inhome loan. For insurance its a debit order from my bank.its R80.09 per month to my suprise there is an increase double the amount that I pay. They have debitedR169.00 for insurance of which I don't understand why so huge amount from R80 to R169. Even my bank was suspicious about the debit order because they send me sms about the R169 debit order if I know the debit order. To me its a ****************. Confused en angry about wht standard home loan did.
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Standard Bank's replyOfficial
04 Jan 2019, 04:35 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Standard Bank's reply04 Jan 2019, 04:35
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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*** (fax)
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*** (fax)
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