LW
Lucinda W
1 reviews | Active since Oct 2010
28 Dec 2018, 08:34
Bad service
For the last 2months we have been trying to get assistance regarding an account my husband had with Standard bank. We have been transferred from pillar to post with no success. The debt has prescribed and all we want to know is when will the account be closed and a closure letter as proof to be sent. simple thing that no one can assist us with.
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Replies (1)Standard Bank's replyOfficial
28 Dec 2018, 13:17 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Standard Bank's reply28 Dec 2018, 13:17
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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