TH
Taylor H

1 reviews | Active since Jul 2018

17 Oct 2018, 10:51

BAD SERVICE!!!!

I have sent emails, called several times, all that happens is everyone puts me on hold for 20+ minutes and no answers to any of my emails, no even an auto responder to confirm my email has been received.

This is ridiculous.

Why is it so hard to increase a card limit.

0
Replies (3)
Standard Bank
Standard Bank's reply17 Oct 2018, 14:48
Official
Dear  Taylor Harper 

Thank you for posting your comment. 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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TH
Taylor H's update17 Oct 2018, 14:51
Reviewer Update
So how does this fix my problem?????
Standard Bank
Standard Bank's reply18 Oct 2018, 15:57
Official
Thank you for allowing us the opportunity to look into your matter.
 
An email response has been sent to you today.

We appreciate your support and loyalty.
 
Kind regards
 
Complaint Resolution Centre
 
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