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Erin D

1 reviews | Active since Jun 2018

16 Aug 2018, 13:56

Bad service

Im so upset with the service of Standard bank.I want to apply for a loan and its been a week that im waiting for someone to call me to tel me if its approved.

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Replies (2)
Standard Bank
Standard Bank's reply16 Aug 2018, 15:09
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply20 Aug 2018, 14:48
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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