AELJvv
Alida Elizabeth Lisa Jansen van vuuren

1 reviews | Active since May 2018

03 Jul 2018, 15:56

Bad service

Please close my Credit card account and also update on the credit Bureau's for ITC and debt review as this was paid up i have my paid up letter and certificate please resolve this as this is not happening the account is still showing active on the credit Bureau's

0
Replies (2)
Standard Bank
Standard Bank's reply03 Jul 2018, 16:23
Official

Dear Alida Elizabeth Lisa Jansen van vuuren

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply10 Jul 2018, 09:51
Official

Dear Alida Elizabeth Lisa Jansen van vuuren

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been resolved.

Kind regards

Clint Petersen

Complaint Resolution Centre

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