1 reviews | Active since May 2018
Bad service
Bad service and *********** staff!!! Just used my cellphone banking 20 minutes ago to buy air time then called standard bank regarding a reversal of a debit order I don't know abt. I'm trying to log on now again it's saying my CSP is incorrect and there is no such! I know my CSP I've entered it 4 times already n it's not even blocked When I called them again I'm told to go to the branch.... What an inconvenience????? Useless staff, not very helpful now I must go to the branch for an issue they created
Dear Khanyi Mbenenge
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Dear Khanyi Mbenenge
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***