1 reviews | Active since Aug 2017
Bad service
I settled my account with standard bank credit card and got a settlement letter from they lawyers who said within 7 days they would close the matter with standard bank which they said they did and they sent me a proof and I send the information to TransUnion they sent the info to standard Bank to verify standard bank said and and gave them the account of March 2018 while the settlement letter was finally sent in June.
I called them they agree with me but still they are not doing the right thing by updating my account with credit Berea.
Standard Bank your service is soo bad that you cannot even see when you are loosing customers can someone please come in
Dear Baratang Mogami
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Baratang Mogami
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We will be in contact with you shortly.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We will be in contact with you shortly.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***