BAD SERVICE

I am a prestige holder with Standard Bank Carlswald for years now and pay a certain fee every month from that. They tell you these a banker assigned for any matters and through all of that i have never been helped on any.

I have more than 1 unauthorized debit orders almost every month , everytime i must phone the call centre for reversal that costs me money also.

Recently i app**** for a Vehicle Finance and after so many documents i sent. I get an email unfortunately your application was unsuccessful. I then reply on the email requesting the reasons so that i am able to fix it and re-apply. I never got a response even from my so called banker also didnt reply.

For a bank that i have been with for years i am very disappointed with the service i got and even decided to move all my accounts, investments and insurance.