Bad Service

I opened a prestige account on the 6 August 2015 and to date have not received my card or assistance setting up my internet banking profile. I have been into the branch on three different occasions and nobody is available to help and have waited for long periods of time before leaving feeling frustrated. I am mortified with the lack of service and the staff's lack of knowledge in the Hoedspruit branch.<br> I just want my account sorted out without the hassle of having to deal with staff in the Hoedspruit branch. Such a pity customer service is not their no.1 priority.