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Norleen A

1 reviews | Active since Jun 2018

01 Jun 2018, 15:39

Bad Service

App**** for a building loan in April 2018, then on 7 May received an email that an assessor with contact me to arrange access. To date nothing. I have called, sent emails but no response. I bet they will decline. I am their client, i guess that means nothing. No communication at all, the worst service ever.

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Replies (2)
Standard Bank
Standard Bank's reply01 Jun 2018, 16:59
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply04 Jun 2018, 16:03
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

Feedback will be provided to you shortly.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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