1 reviews | Active since Feb 2017

21 May 2018, 17:12

BAD SERVICE

I've been struggling for almost a year now to get my son's money - which was transferred to unclaimed balances back from them.

When you speak to them, it's always empty promises with no outcome whatsoever.

They don't keep one informed and sometimes don's even reply to emails.

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Replies (2)
Standard Bank
Standard Bank's reply22 May 2018, 02:16
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Clint Chetty

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply04 Jun 2018, 16:17
Official

Thank you for your posting.

Please accept our sincere apologies for the undue frustration caused.

We trust that you are comfortable with the outcome provided.

Complaint Resolution Centre
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