1 reviews | Active since Jan 2018
Bad service
i recently requested the call centre on ********** 000 to do stop debits on my account which they went through the disclamer but never told me theres a charge of R55 even though the one still went through.thats unfair business practice my account has a 110 missing due to their rougish behaviour
over and above that the call centre refused to lift the blocks as per my request or the fee for the one debit order that still went through the agent was a little abrupt and Rude
i going forward will be making plans to close this account because standard bank doesn't care of its clients at all.and i have been with the bank for 6 years now
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear William Singh
Thank you once again for your posting.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear William Singh
Thank you once again for your posting.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***