Bad service

I have app**** for a personla was approved , did the contract telephonically , waited 4 weeks for feed back , after having to phone everyday withouth any feedback. Eventually my application was done and i send in the extra documents that they needed to do the payout. they then did a verification of employement. I told the lady i was in charge of the HR & she said i couldnt verify myself, my husband who is the GM here then spoke to here & my employment verification was unsuccessful because she says he cannot do it. She phoned me back and explained that i failed the employment verification. I tried to explain to her that we are the only two employees who are in management that work here and she insisted we are self employed which we are not. pathetic and thank you i will gladly close my premuim banking account and return to absa.