1 reviews | Active since Sept 2015
Bad Service
We as a Family have been Banking with Standard bank for over 20 years, I started my first restaurant 5 years ago and approached Standard Bank for a business loan. <br> <br> The service in Herm**** was excellent (Banker Niel Liebenberg) but when he left Herm**** everything started going Pear Shaped. We as a family then moved all our accounts to the Helderberg Branch. I then started another business using Standard Bank as our main account. We did experience problems with service from Peter Meyer, Seldom returns Phone Calls, overall just not giving the service that we are used to.<br> <br> I app**** for a home loan/ Pledge on 29 May through Erika Peens. After numerous Phone calls STILL no response and today is the 9th of Sept (3 months)<br> <br> I sold my one restaurant and opened another in Herm**** but sadly I decided not to use Standard bank but rather FNB due to the service issues.<br> <br> My family closed most of their accounts with Standard bank and it is sad having a relationship with a banker for so long it had to end like this<br>
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
