1 reviews | Active since Jun 2015
Bad service
I moved from Nedbank to Standard to get better service but unfortunately not, firstly my card was declined and the debit for payment went through. Now I was on hold for 11 minutes and 45 seconds WITH MY AIRTIME for someone to give me an explanation, then to add insult to injury according to the agent I spoke to I don't have an overdraft but funny I have a contract that was signed for both my credit card and overdraft. This I really don't need!!!!
We apologize for the inconvenience and frustration in your experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you to help resolve your complaint.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
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*** (fax)
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We apologize for the inconvenience and frustration in your experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you to help resolve your complaint.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Lebogang
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Lebogang
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***