BAD SERVICE

END OF LAST MONTH STD BANK WAS OFF-LINE FOR A WHOLE DAY - SO AS I WAS ON MY WAY ON A BUSINESS TRIP OVERSEAS I COULD NOT PAY MY HOME LOAN - WHEN I GOT BACK IT WAS SO HECTIC THAT I TOTALLY FORGOT SO WHEN I GOT AN SMS YESTERDAY TELLING ME OF THE NON-PAYMENT I WANTED TO PAY TODAY AND LOW AND BEHOLD THE INTERNET WAS OFF ONE A-G-A-I-N!!!<br> ALSO I TRIED TO GET HOLD OF THE SALES DEPT AROUND 15:40 AND JUST COULD NOT GET THROUGH AS THE SWITCHBOARD OPERATOR (?) TOLD ME THAT THE PHONES JUST RING - SHE COULD GET THEM TO PHONE ME BACK BUT ONLY TOMORROW AS THEY CLOCK OFF AT 16:00 - SO I SUPPOSE THAT IS WHY THEY WERE NOT ANSWERING THEIR PHONES AND AT 15:50 (A WHOLE 10 MINUTES OF HANGING ON RINGING AT THEIR DEPT) I JUST GAVE UP AND HUNG UP. MAYBE OUR BANKING HOURS SHOULD BE TILL 14:00 - THIS WILL GIVE CERTAIN PEOPLE THAT WORK AT STD ENOUGH TIME TO GO AND SPEND AT HOME WHILE WE AS CUSTOMERS CAN THEN TAKE OUR BANK ACCOUNTS TO OTHER BANKS THAT ARE OPEN UNTIL 21