bad service

firstly would like to say that its kinda sad to see and experience the bad service that standard bank offers <br> about 4 - 5 months back i had ***** done on my account = was at the atm trying to withdraw money ..we experienced a power outage and my card was stuck in the atm. i needed to get to work that morning so i rushed when i got at work i called their call center to block my card my card was blocked and was stated to me no transactions was done.. during my lunch i went to the atm to draw some cash for food to eat ... got there no funds available. i went back to work call them again they open up a ***** case and told me they will get back to me .. my case was running for a month and finally they called me back telling me that its my own fault ( is that great customer service) my hole months salary was taken and they could do nothing about it (not even offering to give me a cent to go on with during the month) i had to lower my standards by asking people for loans.... they than told me they will open another case and give me feedback and im still waiting on my feedback