sM
senty M

1 reviews | Active since Oct 2010

03 Jun 2023, 13:32

Bad service

Consultant cannot link me to standard bank mobile app without issuing me with a new card that is going to charge me, I already have a new card with me that I took about 2 weeks . That was madness service.

0
Replies (2)
Standard Bank
Standard Bank's reply03 Jun 2023, 14:53
Official
Dear Senty

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, Standard Bank Hello Peter Team ***   
Standard Bank
Standard Bank's reply06 Jun 2023, 14:09
Official
Dear Senty

Thank you for taking our call and confirming that the matter has been resolved. 
 If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, Standard Bank Hello Peter Team ***